The year 2020 has certainly provided challenges for almost everyone. Testing times lead to leaders to be tested. A global health scare tends to do that. And we have seen some good examples of leadership and we have seen some poor examples of leadership. While it hasn’t been the case that we could simply dust off the old pandemic playbook, the crisis has certainly exposed many leaders for their faults and their failings.
Hopefully, the lessons we have all learned during the pandemic will stand us in good stead for the future. So what are these lessons and how can we utilize them as we build our way out of this. This is not meant to be an exhaustive list, but one that features front of mind for me right now.
- Communication. With the increased application of work from home, many leaders have increased their intention around communication Ensuring a consistent approach and delivering clarity.
- Productivity. Allowing people to work from home would have caused heart palpitations for some leaders, with anxiety around checking in and controlling the work process. Most reports indicate that productivity has generally lifted as people have become more committed to the work process.
- Balance. The lost commute has provided greater balance for people and this has allowed for better choices in relation to their recreational time.
- Control & Certainty. It has been tough to get clarity around the future, short and long term. That has actually led to use being able to be a little less control certain, more agile, and more flexible.